FAQ

How do I order suits here?

There are 4 simple steps to complete an order on VultureSuits.com.

Step 1: Submit an Order Request (indicate specific request in your form)
Step 2: Wait for your order invoice for payment along with a form for suit styles/options and body measurements
Step 3: Submit your payment and data and wait for your Order Confirmation email
Step 4: Your order will be shipped to your front door within 3-4 weeks.

How long does it take to finish and ship my suit?

Your suit will be made and shipped to your front door within 3 - 4 weeks. You will receive an email notification once your suit ships. Shipping to most major countries takes about 5 business days. We can accommodate rush order request at no extra charge, but such request will be based on logistic limit and availability. Please contact us before placing your rush order.

Will I be charged fees and taxes when my suit arrives?

We do not charge taxes. Due to recent changes in shipping routes and customs, packages may incur local taxes and/or duties when they arrive at specific countries. While most customers report that no additional charges have be made in transit, we cannot guarantee that you will not be charged customs fees or taxes.

What currency are the prices listed as?

All prices shown are in US Dollar. You may request to be charged in Canadian Dollar when checking out.

Are your suits fused, half-canvas or full-canvas?

The suits listed on our website are half-canvas.

What if I want different colored buttons?

At VultureSuits, we want to accommodate our customers as much as possible. We allow an array of customization, including button colors and pocket alignment. Simply tell us what you want in Your Cart during the checkout process under 'Special Instructions'. We will notify you shortly whether your request is available.

Wait! I need to make adjustment/changes/cancellation after I submitted my order. What should I do?

You may request any changes and cancellation before we send you an order confirmation email. After the order is confirmed, our master tailor would have begun cutting the fabrics, and changes/cancellation request cannot be guaranteed.

What if my suit needs small adjustment after I receive it?

Before ordering, please ensure that you follow our Sizing Guide carefully. If your garment, for any reason, requires small adjustment, please bring it to your local tailor to have it adjusted. Contact concierge customer service to have your receipt emailed to us, and we can give you a credit worth up to 20% of your item purchase price towards your next order. We will accept your local alteration receipt up to 30 days of you receiving shipment.

Is there a phone number I can contact your company with?

Contacting us via our online Message Support System or email will be the fastest way to get in touch with our customer service team. Messages are guaranteed to be returned after 1 day, 7 days a week.

Where can I get measuring tape?

You can get measuring tape in your local discount department stores or dollar stores.

How do I clean my suits and overcoats?

All of our suits and coats are dry-clean only.

Where are VultureSuits clothing made?

Our garments are hand-tailored in Shanghai, China. All of our menswear are personally tailored and cut by our in-house master tailor, who has over 35 years of experience in the suit and textile industry.

How does VultureSuits compare to other similarly priced e-tailors?

Most similarly priced e-tailors produce their garments from large factories where low-paid workers work long-hour shifts in dirty factory environment. Their garments are usually produced in an assembly-line style, where each worker is assigned to work exclusively on one part of each garment. While such method may boost production output, no worker is responsible for the entirety of the garment's overall fit and finish. In contrast, VultureSuits garments are hand-tailored in an old-fashioned tailor shop in Shanghai, China. Our master tailor and his team only work with high-end fabrics, and every piece of clothing from VultureSuits is personally cut by him and put together the old fashioned way by one member of his tailoring team. There is simply no comparison of quality and artisanship at our price point.

Is VultureSuits a legitimate company?

Yes, we are! Vulture Suits is a registered business located in Toronto, Canada.